1. Is 866-408-4070 a scam or a legitimate debt collector?
The phone number 866-408-4070 is associated with Credit Collection Services (CCS), a legitimate debt collection agency that partners with various businesses, particularly in the healthcare and telecommunications sectors, to collect overdue debts. While the number itself is used by a real company, it is a common tactic for scammers to "spoof" (fake) legitimate phone numbers. Always verify the caller's identity before providing any personal or financial information. A legitimate collector will provide their company name, address, and details about the debt upon request.
2. How does a call from this number affect my credit score?
The call itself does not impact your score. The damage is caused by the underlying collection account that CCS reports to the credit bureaus. This account is a severe negative mark that can lower your credit score significantly—often by 50 to 100 points or more. This negative entry remains on your credit report for 7 years from the date of the first delinquency with the original creditor, making it harder to obtain loans, secure housing, or get favorable interest rates.
3. What is the first thing I should do if they call me?
Your first step should be to request written validation of the debt. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to demand this information. Do not admit the debt is yours or make any payment over the phone. Politely gather the collector's name, the company's full name ("Credit Collection Services"), and their mailing address. Then, send a written request for validation via certified mail. This forces them to prove you owe the debt and that they have the right to collect it.
4. Can Credit Collection Services (866-408-4070) sue me or garnish my wages?
Yes, as a legitimate collection agency, CCS has the legal right to sue you for the debt. If they win a lawsuit and obtain a court judgment against you, they may be able to garnish your wages or levy your bank account. However, this typically only happens for larger debts and is subject to your state's statute of limitations (SOL) for debt collection, which sets a time limit on their right to sue. It is critical to respond to any court summons; ignoring a lawsuit will result in a default judgment against you.
5. What are my options for dealing with this debt and protecting my credit?
You have several options: Negotiate a "Pay for Delete": This is the most effective strategy for your credit score. Offer to pay a portion of the debt (a settlement) in exchange for them completely removing the collection account from your credit reports. You must get this agreement in writing before you send any payment. Dispute Inaccurate Information: If the debt is not yours, is inaccurate, or is older than 7 years, you can dispute it with both CCS and the credit bureaus. If they cannot verify it, it must be removed. Pay the Debt: Paying the debt will change its status to "Paid," which looks better to future lenders than "Unpaid," but the negative collection entry will still remain on your report for the full 7-year period unless you secure a "pay for delete." Wait It Out: The collection account will automatically fall off your credit report after 7 years from the original delinquency date, though your score will be negatively impacted until then.