An adverse action notice is a formal communication sent by a lender, creditor, employer, or insurer informing you of a negative decision based on information obtained from your credit report, background check, or application. The notice is required under the Fair Credit Reporting Act (FCRA) and the Equal Credit Opportunity Act (ECOA) to ensure transparency and provide consumers with an opportunity to address any discrepancies.
Adverse action notices are commonly issued when you are denied a loan, credit card, employment, insurance, or another financial service due to unfavourable findings in your credit history or background check. Receiving one can be concerning, but understanding its purpose and knowing your rights can help you take the necessary next steps to improve your credit standing and financial health.
An adverse action notice must contain specific information as mandated by federal law. The following details are typically included:
Adverse actions can take different forms depending on the industry and type of application submitted. Below are some of the most common types of adverse actions consumers may face:
1. Credit Denial
One of the most frequent adverse actions is the denial of a credit application. Whether you apply for a credit card, personal loan, mortgage, or auto loan, lenders evaluate your creditworthiness based on your credit history, income, and debt obligations. If your credit profile does not meet their lending criteria, they may deny your application and issue an adverse action notice explaining the reason.
2. Credit Limit Reduction or Denial of Credit Increase
Even if you have an existing credit account, creditors may decide to lower your credit limit or deny your request for a credit limit increase. This can happen if your credit score drops, your debt levels rise, or the lender reevaluates their risk exposure. A lower credit limit can impact your credit utilization ratio, potentially affecting your overall credit score.
3. Interest Rate Increase
Creditors may increase your interest rate due to changes in your credit profile, late payments, or other risk factors. If your credit card issuer raises your interest rate, they are required to notify you in advance. While this is not always classified as an adverse action, it can significantly impact your financial obligations by making borrowing more expensive.
4. Account Suspension or Closure
A bank, lender, or credit card issuer may suspend or close your account due to inactivity, high risk, or negative information in your credit report. When this happens, an adverse action notice is sent to inform you of the decision. Losing access to credit can impact your financial flexibility and credit score, so it’s crucial to understand why the action was taken.
Receiving an adverse action notice does not directly affect your credit score. However, the factors leading to the adverse action, such as missed payments, high debt levels, or too many credit inquiries, may already be negatively impacting your score. If your credit application was denied, the hard inquiry from the application process may cause a small temporary dip in your credit score.
If your credit limit is reduced or an account is closed, your credit utilization ratio (the percentage of available credit you’re using) may increase, which can negatively impact your score. For example, if you had a $10,000 credit limit and carried a $3,000 balance (30% utilization) but your limit was reduced to $6,000, your new utilization would be 50%, which could lower your credit score.
If you receive an adverse action notice, you still have options to address the situation and improve your financial standing. Here’s what you should do next:
1. Review the Notice Carefully
Read the notice thoroughly to understand the reason behind the adverse action. Check for details on the factors that contributed to the decision and identify any potential errors.
2. Request a Free Credit Report
If the decision was based on your credit report, you have the right to request a free copy from the credit reporting agency mentioned in the notice. Visit AnnualCreditReport.com to obtain your report from Equifax, Experian, or TransUnion.
3. Dispute Any Errors
Review your credit report for any inaccuracies, such as incorrect payment history, fraudulent accounts, or outdated information. If you find errors, file a dispute with the credit bureau to have them corrected.
4. Improve Your Credit Score
If your adverse action resulted from a low credit score, work on improving it by:
5. Contact the Lender for Reconsideration
In some cases, you may be able to request reconsideration, especially if you can provide additional information that strengthens your case. Call the lender and ask if they can reevaluate their decision.
6. Consider Alternative Lenders
If your application was denied, explore other lenders or financial products with more lenient credit requirements. For example, secured credit cards, credit-builder loans, or community banks may provide better opportunities to build credit.
7. Seek Financial Counseling
If you’re struggling with debt or credit issues, consider speaking with a financial counsellor. Organizations like the National Foundation for Credit Counseling (NFCC) offer free or low-cost counselling services to help you develop a financial improvement plan.
Receiving an adverse action notice can be discouraging, but it’s not the end of the road. By understanding the reason behind the decision, checking your credit report for errors, and taking proactive steps to improve your financial profile, you can work toward better financial health and stronger credit opportunities in the future.